Who we are

Suggested text: Our website address is: https://aubricks.co.nz.

Last updated: March 2026

AUBRICKS (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

By interacting with us, using our website, requesting a quote, applying for credit terms, or purchasing our products, you agree to the terms of this Privacy Policy.

1. What is Personal Information?

“Personal information” means any information that identifies you or could reasonably identify you. This includes details such as your name, contact information, and any information you provide when requesting a quote or applying for credit.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name, company name, and contact details (email, phone number, address)

• Project details provided for quoting purposes

• Delivery information

• Communication records (emails, phone calls, website enquiries)

• Financial information when applying for credit terms

• Account and billing information

• Information you provide when subscribing to marketing updates

• Website usage information (such as cookies, analytics data, and IP address)

We do not collect sensitive information such as medical data, union membership, or biometric data.

3. How We Collect Your Information

We collect personal information when you:

• Request a quote or product information

• Contact us by email, phone, or through our website

• Apply for credit terms

• Subscribe to marketing communications

• Interact with us on social media

• Provide information for delivery or invoicing

• Submit information through our online forms

• Visit our website (cookies and analytics)

We may also receive information from:

• Freight and delivery partners

• Credit reporting agencies (for credit applications)

• Service providers who support our business operations

4. Why We Collect and Use Your Information

We collect, use, and store your personal information to:

• Prepare and manage quotes

• Supply our products and services

• Arrange delivery and logistics

• Communicate with you about your enquiries

• Provide customer support

• Conduct credit checks and assess credit applications

• Process credit applications and manage accounts

• Improve our website and services

• Send marketing communications (you may opt out at any time)

• Comply with legal and regulatory obligations

We only use your information for purposes you would reasonably expect.

5. What Happens If You Do Not Provide Information

If you choose not to provide information we request, we may be unable to:

• Provide a quote

• Supply products or services

• Process credit applications

• Respond to your enquiries

• Deliver products to you

6. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes:

• Secure digital storage

• Restricted access to authorised staff

• Secure email and IT systems

• Regular system monitoring

While we take precautions, no method of online transmission is completely secure.

7. Disclosure of Your Personal Information

We may disclose your personal information to:

• Freight and delivery partners

• IT and website service providers

• Marketing service providers (email platforms)

• Accountants, auditors, and legal advisors

• Credit reporting agencies (for credit applications)

• Government agencies where required by law

We do not sell your personal information.

8. Overseas Disclosure

Some of our service providers (such as website hosting or email platforms) may store information overseas. Where this occurs, we take reasonable steps to ensure your information is protected.

9. Cookies and Website Tracking

Our website uses cookies and analytics tools to improve your experience. Cookies may collect:

• IP address

• Browser type

• Pages visited

• Time spent on the site

You may disable cookies in your browser, but some website features may not function fully.

10. Direct Marketing

If you subscribe or request updates, we may send you marketing communications about our products, services, and news.

You may opt out at any time by:

• Clicking “unsubscribe” in our emails

• Contacting us at info@aubricks.co.nz

We do not share your information with third parties for their own marketing purposes.

11. Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any information that is inaccurate or incomplete

To make a request, contact us at info@aubricks.co.nz.

12. Privacy Breaches

If a privacy breach occurs, we will:

• Assess the situation

• Take steps to minimise harm

• Notify affected individuals if the breach is likely to cause serious harm

• Notify the Office of the Privacy Commissioner where required

13. Complaints

If you have concerns about how we handle your personal information, please contact us:

Email: info@aubricks.co.nz

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact: